COVID-19 Information


Greetings from the Bitterroot Mountains, where social distancing comes naturally! Our Management Team continuously monitors current CDC and OSHA Guidelines, adapting Ranch protocols as these recommendations evolve. The following protocols and policies are in place to ensure that your Triple Creek Ranch experience can be enjoyed with peace of mind, knowing that your health and safety are our top priority.

If your questions are not answered below, please feel free to call us at (406) 821-4600.

GUEST PROTECTION

  • We ask that all Guests please follow current CDC Covid-19 guidelines related to social distancing and hand washing.
  • Masks are optional for Guests.
  • Hands should be washed frequently.
  • Personal hand sanitizer is provided to each Guest and sanitizer stations are placed throughout the property for Guest use.
  • Guests are asked to please be mindful of social distancing.

EMPLOYEE PROTECTION

  • All Employees are trained in and are following all CDC Covid-19 guidelines.
  • Masks are optional for vaccinated Employees.
  • Guidelines and support are in place to ensure Employees are healthy before reporting to work.

PUBLIC SPACES

  • Are cleaned and sanitized per the AHLA Stay Safe protocols.
  • Hand sanitizer stations are placed throughout the property.
  • Social distancing guidelines are in place for Guests and Employees.

LODGING

Private guest cabins offer a unique and elegant way to socially distance.

  • Guest cabins are cleaned and sanitized prior to your visit using ALHA Stay Safe protocols.
  • Housekeeping Service Options:
    • Housekeeping Limited Service: Room is cleaned once daily.
    • Housekeeping Daily Drop Service: Requested items will be dropped at the Guest’s door.

DINING

Several dining options are available:

  • Dining Room: limited seating to allow for spaced tables; reservations are not required for Breakfast or Lunch service, but reservations are currently required for Dinner Service.
  • Rooftop Lounge: full menus available; reservation not required.
  • Cabin Delivery (Room Service): complimentary and available for every meal.
  • Outside Dining (seasonally): several lovely locations; patio heaters available; reservations not required.

EXPERIENCES

With the exception of the Cattle Drive and Horseback Riding, all activities will be privately guided and limited to parties traveling together.

TRANSFERS (Airport, Hotel and Experiences)

Limited to parties traveling together.

MOUNTAIN WELLNESS THERAPIES

Massage Services can be provided in Guest cabins or the Tanager treatment rooms. Facial and Body services are only available in the Tanager treatment rooms.

CANCELLATIONS

Triple Creek Ranch has now resumed its standard cancellation policy. Reservations that are cancelled up to 60 days prior to scheduled arrival will be refunded the full deposit amount. After this point, deposits are forfeited regardless of the reason for non-arrival or early departure. Guests are welcome to send another party in their place. Triple Creek Ranch highly recommends that you purchase trip insurance from your travel advisor or your insurance provider.

Information updated June 1, 2021