Policies

Deposit and Cancellation Fee

A deposit of 50% will hold your reservation; the balance will be due upon check out. Because of our small size, cancellations or date changes affect us significantly. A last-minute cancellation or date change affords us little chance of rebooking an accommodation. We uphold a strict cancellation policy. Your deposit, less $100 per room booked, will be happily refunded if cancellation is made at least 60 days prior to arrival. After that, we regret that no refund is possible, regardless of the reason for non-arrival or early departure. However, you are welcome to send someone in your place. In our Rocky Mountain setting, forest fires and other natural disasters are a possibility. In the event that a natural disaster requires a cancellation of your reservation, Triple Creek Ranch cannot be held responsible and refunds are not issued. Triple Creek Ranch highly recommends that you purchase trip insurance from your travel advisor or your insurance provider.

Method of Payment

Cash, traveler’s checks, VISA, MasterCard, American Express, Discover and wire transfer ($20 fee applies) are accepted. All rates are subject to change. Montana Bed Tax and gratuity not included.

Check In/Check Out

Check-in is 3:00pm, Check-out is at Noon

Guests are welcome to check in any time after 3:00 p.m. on their day of arrival. We request that you check out by 12:00 noon on the day of your departure. While we do our best to accommodate guests needing early check-in or a late departure, depending on the arrival of other guests, special exceptions may not be possible and we appreciate your understanding.

Minimum Stays

A three-night minimum stay is only required over the holidays of Christmas, New Year’s Eve and the Fourth of July. This applies to all reservations in which the arrival or departure is on the holiday.

Adult-Only

Triple Creek Ranch is designed for adults. We welcome guests ages sixteen and older.

Gratuities

Every staff member is dedicated to ensuring that your stay with us is carefree so you may enjoy your Montana resort ranch experience to the fullest. Triple Creek Ranch welcomes guests to use their discretion recognizing the personal attention and service received from our staff. You may request that a gratuity amount be added to your final invoice. These gestures are greatly appreciated and shared among every staff member, as there are many dedicated employees whom you may never meet!

FAQs

How can guests keep in touch with family while on ranch?
We hope you’ll unwind and enjoy being away from daily routines. However, we understand that many of you must stay in touch with family and colleagues. While many ranch guests are surprised to find there is no cell phone service at Triple Creek Ranch, each cabin has its own direct-dial phone number with voice mail and a wireless internet connection. Our Business Center is located in the Activity Center at the Main Lodge and is furnished with a computer for guest use. Fax service is also available.

Can I receive mail and overnight packages while I am vacationing at Triple Creek Ranch?
Yes. Our address for all deliveries is:

Triple Creek Ranch
5551 West Fork Road
Darby, Montana 59829.

Please be sure the item is marked with your name and arrival date. UPS is the most reliable shipping provider for our remote area.

Can I receive facsimile messages also?
Yes. Our FAX number is: 406-821-4666.

Please make sure your name appears as the recipient. Our staff will place the FAX in an envelope and deliver it to your cabin.

What are typical temperatures at Triple Creek Ranch?
Springtime temperatures range between 45° and 75° with crisp mornings and evenings. Summer days are warm and sunny, anywhere from 65° to 95° and may cool down to 45° at night. Fall tends to be a bit warmer than spring, with temperatures between 50° and 80° during the day, and dropping as low as 30° after sunset. Winter days are typically 25° to 45° with overnight temperatures in the low 20s. Weather can be unpredictable; storms can occur with little warning and temperatures can change quickly, so we recommend dressing in layers. For current weather conditions, click here: Weather at Triple Creek Ranch

How will I know what to pack?
We send you a letter prior to your trip outlining how to pack for the season in which you will be visiting us.

Are children allowed to stay at Triple Creek Ranch?
Families with children 16 and older are welcome at Triple Creek Ranch. If you rent the entire resort for a reunion or retreat, younger children are welcome.

Are pets allowed at Triple Creek Ranch?
Triple Creek Ranch does not accept pets.

When and where are meals served?
All meals are included in your nightly cabin rate and are served in the Dining Room at the Main Lodge. Guests may also request a complimentary Cabin Delivery for any meal. Reservations are not required, please join us in the Dining Room at your leisure. Breakfast is served from 7:30am until 11:30am. Lunch is served from 11:30am until 2:00pm. Dinner is served from 6:00pm until 8:30pm.

What if I have special dietary restrictions?
Our kitchen is pleased to accommodate dietary needs and requests. If you have special nutritional requirements or food allergies, please inform us as soon as possible so the kitchen may adequately prepare.

What is the attire in the dining room?
Dress at the ranch is casual; jeans are acceptable in the Dining Room for all meals. Some guests do enjoy breaking out their western finery for cocktail hour and dinner!

Are tax and gratuities included in Triple Creek Ranch’s rates?
No, tax and gratuities are not included.

How do I handle gratuities?
The staff at Triple Creek Ranch is here to serve guests in an exemplary fashion. Acknowledgement of that service can be rewarded in the form of a gratuity at the end of your visit. Rewarding staff excellence contributes to the team spirit at Triple Creek Ranch. We are often asked for an appropriate way in which to leave gratuities. Most guests find it easy to add a staff gratuity on the cabin invoice at the end of their stay, 15% – 20% is recommended but not required.

Can I fish on my own or must I go with a guide?
Although we recommend fishing with one of our ORVIS endorsed partner outfitters, you can fish on your own. We can direct you to nearby fishing access or one of our stocked trout ponds. Triple Creek Ranch has ORVIS fly fishing equipment available for your use.